FAQ's

1. Do you ship internationally?

No, we currently only ship within the United Kingdom.

2. How much is shipping in the UK?

Free Standard Shipping (with tracking) – Arrives in 1 to 2 business days.

3. What’s the handling and delivery time?

• Handling Time: 1 business day (Mon–Fri)

• Order Cut-off Time: 4 PM GMT

4. Do you offer tracking?

Yes, tracking is included with all orders.

5. What is your return policy?

• Returns accepted within 30 days of purchase.

• Items must be unused, in original packaging, with proof of purchase.

• Contact us first to initiate a return.

6. Who pays for return shipping?

Customers pay for return shipping unless the item is defective or there was an error on our part.

7. How are refunds processed?

Refunds are issued to your original payment method within 2 business days after return approval.

8. What items are non-refundable?

• Opened or used products

• Gift items

9. What if I receive a damaged or defective product?

Email us with photos—we’ll resolve it quickly.

10. How can i contact 

Phone: +44 7792 399231  
Email: info@loveleisure.co.uk
Address: 137 Heath Road, Sandbach, Cheshire, CW11 2LE, United Kingdom

Support Hours:
Mon to Fri: 9:00 AM to 5:30 PM